To gain the benefits, coaching needs to be supported at the top of the organisation and not limited to senior staff. Organisations need to focus on developing their internal coaching capability. Coaching is a complex practical skillset that needs hands-on experience. Coaching addresses personal skills and development, as well as business and work skills - it is about self-awareness and personal confidence.
The first stage is to appoint coaches within the organisation - carefully selected staff who have been provided with coaching training (coach the coach) and then assign coachees to them so that with carefully determined outcomes, the coaching process can begin.
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