The next stage is to align training with business performance, and there are several points here:
- Line managers must have the authority and budget to undertake staff development
- All training programmes which are delivered need to be related to business plans and needs
- Line managers and training professionals should use the same business measurables; line managers should talk about the business outcomes of learning
- Key performance indicators or other performance indicators for managers need to cover their responsibility for ensuring their staff continue to learn and also develop their skills
- Reward systems reinforce managers’ responsibility for learning and help to 'snowball' a learning culture.
With these ingredients in place, the organisation is set towards creating a learning culture.
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