Day-to-day management

When managing people in busy and pressurised daily routines, many managers put a lot of energy and frustration into aspects which are not easily changed. Here, a wise word at work may be that often we cannot change situations, but we can change the way we react to them. 

Staff and colleagues at work can be very intuitive and any tension is infectious. Consequently a question which managers could ask themselves is, 'Does it really matter?' 

This is not to infer that quality standards should slip or deadlines should be missed, but sometimes a slightly more 'relaxed' approach may be beneficial.